Pet Loss Support Resources
Losing a pet is difficult, and there is no single right way to move through it. Some families find it helpful to talk with someone outside their immediate circle. Others prefer to read, reflect, or simply know that support exists if they need it later.
This page lists grief support resources that have been verified as active and available. We review these listings regularly, but hours and availability may change. If you find that a resource listed here is no longer active, please let us know so we can update this page.
National Phone-Based Support
Cornell University Pet Loss Support Hotline
Phone: (607) 218-7457
Hours (subject to change by semester): Monday–Friday: 6:00–9:00 PM EST Saturday–Sunday: 12:00–9:00 PM EST
Staffed by volunteer veterinary students trained by professional grief counselors. The service uses Google Voice; when you call, you will be prompted to state your name. You may say “anonymous” or use only your first name. Hours vary between semesters based on volunteer availability. Check the Cornell Pet Loss Support page for current scheduling.
Tufts University Pet Loss Support Helpline
Phone: (508) 839-7966
Hours: Monday–Thursday: 6:00–9:00 PM EST
24-hour voicemail available outside of staffed hours. Staffed by Cummings School of Veterinary Medicine volunteers who provide caring, supportive, non-judgmental conversations for anyone grieving the loss of a pet. Calls left on voicemail will be returned at the next scheduled shift.
University of Tennessee Veterinary Social Work Helpline
Phone: (865) 755-8839
A helpline staffed through the University of Tennessee College of Veterinary Medicine’s Veterinary Social Work program. Contact for current hours and availability.
Online and Virtual Support
Lap of Love — Pet Loss Support Groups
Lap of Love offers free weekly virtual pet loss support groups led by certified pet loss coaches. Paid options include one-on-one support and extended group journaling courses. All sessions are virtual and open to anyone.
Visit: lapoflove.com/our-services/pet-loss-support
Association for Pet Loss and Bereavement (APLB)
APLB offers a free online chat room hosted by trained pet loss grief specialists, with sessions held on a set schedule throughout the week. A free account is required to access the chat room. Paid memberships provide access to additional video support groups and webinars.
Visit: aplb.org
Additional Online Resources
Chance’s Spot — chancesspot.org
Pet loss support community with resources and personal stories.
LSU Best Friend Gone Project — lsu.edu/vetmed
Grief support through Louisiana State University’s College of Veterinary Medicine.
UT Knoxville Veterinary Social Work — vetsocialwork.utk.edu
Pet loss support groups and resources through the University of Tennessee.
PetLoss.com — petloss.com
Online memorial tributes, message boards, and Monday Pet Loss Candle Ceremony.
The Pet Loss Support Page — pet-loss.net
Articles and coping resources for pet bereavement
Local Resources — Mobile and Baldwin County
The following local professionals offer grief support services in the Mobile area. Neither is affiliated with Reverent Coast®. We encourage families to contact them directly to discuss availability, approach, and whether their services are a good fit.
Olive Grove Counseling, Loren Nason, CRC, ALC
Phone: (251) 202-9649
Address: 2655-B Old Shell Rd, Mobile, AL 36607
Visit: ogcounseling.com
Dr. Amber Krempa, Psy.D. Licensed Psychologist — Grief Therapy
Phone: (251) 586-4225
Address: 1015 Montlimar Dr, Mobile, AL 36609
Visit: mobilealpsych.com
If you know of a pet loss counselor, grief support group, or community resource in the Mobile or Baldwin County area that should be included here, please let us know.
We want this page to be accurate and useful. Your veterinary team may also be able to suggest local support options based on what is available in your area.
Reverent Coast® Pet Aquatorium provides private water cremation for dogs, cats, and companion animals across Mobile and Baldwin County. The facility is the first and only dedicated pet aquatorium on Alabama’s Gulf Coast, founded by Dr. Lydia Weber. If you have questions about aftercare, you are welcome to reach out at any time.